One day at work I got caught in the crossfire because I was a member of the same team. Because one of my co-workers did not perform his duties, another co-worker and the leader of his own team, was let down and subsequently angered by my team member's lack of integrity. Okay, there are a myriad of ways in which this situation could be handled and the ways that I always seem to envision are the pinnacles of my greatest expectations. This is a mistake. I make many. Shall we move on?
Problem Solving the "Right/My Way:
- Team member is approached by an authority figure in a private setting to be held accountable in ways which management deems appropriate.
- Team member earnestly apologizes to team and team-leader for inconsideration and promises to perform 400% more effectively. (These are MY expectations people and I will place them where like... firmly in the "Unattainable")
- Team member is forgiven, hands are shaken.
(I should explain that I'm a hugger, but only because an injury to my right ring finger has made it rather painful to shake hands. It's actually quite inconvenient because I get caught in this limbo of attempting to decipher whether this person and situation could handle a hug, if they wouldn't be offended by a left hand interception shake, or perhaps, if we're in a casual enough setting, a fist bump would be appropriate. The fist bump I really try to stay away from because I'm a girl and that usually comes across as "bro-ish". Though hugs can be equally as misleading, becoming "bros" often leads to over sharing of thoughts and me being asked uncomfortably inappropriate questions. Honestly, I usually just right shake and wince and obsess about whether the shakee noticed and what they decided about it. I'm going to become more efficient with this process the older I become. In my old age I imagine that I'm just going to end up punching people to avoid the physical pain and/or the mental pain of trying to figure out which course of action to take. Cause let's face it, if I'm this grumpy and achy now, by the time I'm in my 70's I'm going to be downright belligerent and if you're gonna make me hurt myself by shaking my hand I'm gonna make sure you feel it too...) <---- about="" all="" felt="" i="" just="" know.="" p="" should="" sorry="" that="" you="">
- No grudges are held and we all move on to fulfill our daily duties with renewed vigor and hope for a more efficient and pleasant work day.
This is Reality:
- Team leader storms into common area yelling for my team.
- I assume that this tirade does not pertain to me as I, the responsibly diligent worker, performed my requested duties and was dismissed by a co-leader.
- I quickly learn that my assumption was incorrect as team-leader is yelling not only at the slacker, but also me. I am confused.
- I am also silent, as Team Leader and Slacker are not screaming at each other in Spanish. I do not know Spanish. Double the confusion.
- Back to English, I am now being yelled at to explain why I did not fulfill my duties. I am logically relaying that I did perform my duties. I am being asked the same the same question over and over because my answer is not being heard or accepted. Most likely heard, as I am attempting to explain while an intermittent Spanish argument is taking place and I'm almost certain it's difficult to cohesively switch between the two.
- I walk away from the situation as I am still convinced that this anger is being misdirected and should land on its rightful owner.
- Supervisor steps in (finally). I am relieved.
- I am appalled.
- I am being questioned, yet again, as to why I did not fulfill my duties. I am being asked to step into his office. I am being persecuted for Slacker's slackerness!
- I am certain that I am explaining accurately, in English, that I am not to blame for the team failure. No matter how many times I say the words, "I am not the poor worker, I was doing my job, the anger has been misdirected and I was caught in the crossfire," and no matter how true the words are they are not being heard by my supervisor and I am reprimanded.
- I am dismissed.
WHAT THE #&!@#*?!?!?!?!?!
I am livid. I allow anger to take over. I recount my side of the story to anyone who will listen, I force them into agreeing with me and allow that to fuel anger even more. One co-worker actually suggests that I apologize to try to make amends. I become even angrier with the prideful notion that I didn't do anything wrong and therefore will not be putting myself in position that paints me as anything but the martyr. I take the anger with me to lunch, I treat it to a bitch session with one of my friends on the phone and it becomes even angrier. I take the happily fed anger back to work with me and carry it on my shoulders as I stalk in. I allow anger to give that idiot team-leader and slacker death stares every time I see them. I leave work with anger on my shoulders and bring it into my house. I plop it down on the couch next to me and feed it some more with a bitch session to my Fiancé.
Anger has now become very big, very strong and very destructive. I have allowed anger to get so large that it has swallowed me whole.
I am tainted by the way I have been mistreated and labeled. I become paranoid, I feel slighted and unmotivated to perform at my usual level of productivity because I have adopted a "well I'm going to get in trouble for doing the right things anyway, might as well just slack off..." I have developed a false sense of pride. I will not approach anyone. They will come to me and apologize. I didn't do anything wrong.
I am an asshole at work for almost the entire rest of the week. I hate everyone. Everyone sucks.
Then, suddenly, as I'm sitting with anger minding my own business reading The Huffington Post, the bitch ass team-leader has the nerve to begin small-talking with me.
Ugh, I am not an overtly rude person. I am a "Wrong me and I will retract and obsess about whether what you did to me merits a situation in which I have to go through the painful process of informing you that I am upset and that you are the one who has upset me" kind of person. I am the definition of avoidance. I am the one who uses the white elephant to break eye-contact, I am the polar opposite magnet to your face... Unless, apparently, I am reading The Huffington Post. Dammit.
At this point my body has begun internal warfare. Pride and Anger are now in unpreparedly defending themselves against the Guerrilla tactics of my manners, good-naturedness and God. Double dammit.
Turns out this dude is kinda funny.
Turns out this dude is really funny.
Turns out this dude is having a Fourth of July BBQ at this house with his family and invites my Fiancé and I.
Turns out this guy is nice, has a pretty big heart, a beautiful family.
Turns out this guy is human, basically. He has bad days, stressful moments, he makes mistakes, he makes amends. Turns out this guy is the bigger person. Triple dammit.
Humble Pie has a very distinct taste and I feel that you have to acclimate your tastebuds to fully enjoy each bite.
Unfortunately, I have had continued exposure and have therefore become somewhat of a connoisseur of Humble Pie. I'd described it as delightfully bitter, with a pinch of crushed pride, an aroma of bruised ego, sweetened by forgiveness and served with a side of grace.
No matter how full of anger you become you always have room for a slice of Humble Pie.